Trojan products currently carry a 2 year warranty. Please consult your user manual or product packaging for confirmation. Alternatively, please contact the Trojan call centre for further assistance.
The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’) that this product will be free of manufacturing defects in materials and workmanship which under normal, personal, family or household use (commercial use expressly excluded) manifest themselves within the relevant period from the date of purchase.
The warranty does not include and will not be construed to cover products damaged as a result of disaster; misuse; commercial use; use not in accordance within the written instructions included with the product; abuse and/or any non-authorized modification of the product , incorrect installation of the product or normal wear and tear.
All demo models carry a 3 month warranty.
The warranty provided herein and the obligations of the Manufacturer in lieu of, and the Consumer, waives all other warranties, guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation, any obligation of the Manufacturer in respect of any injury, loss or damage (direct, indirect or consequential) arising out of the use of, or inability to use this product and whether or not occasioned by the Manufacturer’s negligence or any act or omission on its part.
Please complete the form below to register your product.
Warranty claims will only be honoured if Proof of Purchase (Till Slip) is produced when making a claim. In order to make the claims process as smooth and easy as possible, we strongly suggest that you load your till slip onto this site now. By submitting your Proof of Purchase, Trojan will now have a digital copy of the slip on record which will enable us to assist with any warranty queries that might arise quickly and efficiently. You will only have to submit the slip once and will not have to find it every time that you contact us.